Rumble of Ages

Purchases

Refund Policy

How purchases and refunds work for virtual goods.

Last updated: June 28, 2026

Digital goods, delivered immediately

Purchases in Rumble of Ages are virtual currency (such as Chrono Crystals) and virtual items. They are delivered to your account immediately and are considered consumed on delivery.

All sales final

Because these goods are digital and delivered instantly, all purchases are final and non-refundable, except where a refund is required by applicable consumer-protection law. Nothing here limits rights you may have that cannot be waived under the law where you live.

Early-access (Alpha) protection

Rumble of Ages is in active development. If a hero or item you purchased or owned is later removed or materially reworked, we will grant you an in-game diamond refund for it. These diamond refunds are provided in-game and are not redeemable for cash.

Unauthorized charges or errors

If you believe you were charged in error or without authorization, contact us promptly at support@rumbleofages.com and we will investigate.

How to request help

Email support@rumbleofages.com from the address linked to your account (or include your in-game account identifier) along with the date and details of the purchase.